Business Intelligence
Turn transactional data held in your underlying systems into a strategic tool that will drive business improvement. Through a combination of software products and services we aim to satisfy all users within your organisation to their key requirements delivering dashboards, KPIs, web-based reports and scorecards. Taking information from your ERP solution, your CRM solution and any other inline business application and surfacing this information into a web-based view of your business is key to delivering usable iusiness intelligence.
To facilitate business intelligence, we provide a number of key services.
REPORT WRITING
Using Microsoft SQL Reporting Services (SRS) we can design and develop bespoke reports to your requirements.
Using such technology we can bring together data from all types of systems including customer databases (CRM), customer purchase history (CRM and GP), and financial information (GP) that provides reporting capability across the entire organisation.
MANAGEMENT DASHBOARDS
As part of our business intelligence service, we can help you define Key Performance Indicators for your business and present them into user and management dashboards based on SharePoint and PerformancePoint. Our solutions use a combination of ready-made cubes for Microsoft Dynamics GP and custom-made cubes for Microsoft Dynamics CRM that provides on-line access to your data that is current and timely ensuring that the dashboards provide you with an instant picture of the health of your business.
ANALYSIS SERVICES
Using the free component of Microsoft SQL Server, Analysis Services, we take historical information from your CRM system and other line of business applications and build analytical information to provide crucial business intelligence. In addition to reflective reporting that allows you to review and analyse historical events, using the industry-proven algorithmic techniques built into Microsoft SQL Server, it is possible to leverage predictive analytics to allow you to drive business growth.