University of Derby “partners” with Crimson

Case Study

Crimson chosen to deliver University’s new CRM solution.

The University of Derby is a thriving institution inspired by a dedication to quality and opportunity. It is an innovator in flexible modular study and e-learning solutions tailoring programmes to students’ needs. The University is home to a diverse community of over 34,000 students from the UK and overseas.

To procure a new CRM solution, the University used the G Cloud purchasing framework provided by the Crown Commercial Service. G Cloud pre-qualifies suitable suppliers and the University’s existing Microsoft licence provider, Phoenix Software, in association with its CRM partner, Crimson Consultants was chosen as the successful bidder.

“Value for money” was a key determinant in the selection process and the fact that Crimson bases its HE-specific solution on Microsoft Dynamics 365 massively ticks that box. The University will adopt the Cloud-based version which provides all the IT infrastructure and associated services included in a single licence subscription. Crimson’s substantial track record in the HE sector brings a set of pre-configured functionality known as Accelerators together with a knowledgeable implementation process called Crimson Fusion.

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